igeejo

Past Projects and Available Resources

Past Projects

Here is a list of past projects we've been involved with.

1. Development

• Project Management

  Project development, task breakdown, auto prioritization, critical path calculations

2. Call Centre

• Automated Billing

  Online credit card and pre-authorized payments, batch payments, rejection processing and summary reporting

• Asterisk PBX

  Internal phone system for call centre, caller identification, caller prioritization, call routing between telco and VoIP

• Call Centre Pages

  Interactive tech support tools, account maintenance, commenting, phone system integration

• Human Resource Management

  Applicant screening tests, employee scheduling tools, payroll

3. Network Management

• Console Servers and Remote Power Control

  Remote configuration, server output to console, remote power control

• Nagios

  Network host and services monitoring, alert system, server resource monitoring

• Redundant Failover Systems

  Hardware and software redundancy, zero down-time maintenance>

• Stateless Linux

  Stateless images, simple computer replacement or additions, central management

4. Misc Applications

• Bookkeeping

  General journal entry, financial statement reporting, OFX import, MySQL backend

• Reporting

  Online status, real-time customer acquisitions and exits, promotion results

Each of these is explain in more detail on the projects page

Available Resources

Here is a list of resources we have available:

• Money
• Workspace (condo)
• Computer hardware
• Business knowledge and experience
• Time (60hr/wk)

From projects completed in the past, we have these tools available to assist with the development of new projects.

• Project management system
• Asterisk PBX phone system
• Network management tools including redundancy failover system and monitoring
• Bookkeeping system
• Large code base

The projects from past development might be adapted and incorporated into new projects for small businesses.

• Online credit card and pre-authorized payment system
• Asterisk PBX phone system
• Call centre systems
• Human resource management systems
• Bookkeeping system
• Reporting

Please see the projects page for more details on development projects.